Privacy Policy

Thank you for choosing to be part of our community at Morwater (“Company“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices regarding your personal information, please contact us at support@morwater.com.

When you visit our website https://morwater.com/ (the “Website“), and more generally, use any of our services (the “Services“, which include the Website), we appreciate that you trust us with your personal information. We take your privacy very seriously. This privacy notice seeks to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. Please read this privacy notice carefully. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing, or events.

Please read this privacy notice carefully as it will help you understand what we do with the information we collect.

  1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, participate in activities on the Website, or otherwise contact us.

The personal information we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names, phone numbers, email addresses, mailing addresses, usernames, passwords, contact preferences, contact or authentication data, billing addresses, debit/credit card numbers, and other similar information.

Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. All payment data is stored by Razorpay, Paytm, and UPI. You may find their privacy notice links here: Razorpay Privacy Policy, Paytm Privacy Policy, and BHIM UPI Privacy Policy.

Social Media Login Data: We may provide you with the option to register with us using your existing social media account details, such as your Facebook, Twitter, or other social media accounts. If you choose to register in this way, we will collect the information described in the section titled “HOW DO WE HANDLE YOUR SOCIAL LOGINS” below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Website. This log data may include your IP address, device information, browser type and settings, and information about your activity on the Website (e.g., date/time stamps, pages and files viewed, searches, and other actions).
  • Device Data: Information about your computer, phone, tablet, or other device you use to access the Website, including your IP address, device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data: Information about your device’s location, which may include GPS data. You can opt out of allowing us to collect this information by disabling location settings on your device.
  1. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes, including to:

  • Facilitate account creation and logon process.
  • Send administrative information, such as updates to terms, conditions, and policies.
  • Fulfill and manage orders, payments, returns, and exchanges.
  • Provide user support and respond to inquiries.
  • Administer prize draws and competitions.
  • Deliver targeted advertising and marketing communications.
  • Protect the Website and prevent fraud.
  • Comply with legal and regulatory obligations.
  1. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data based on the following legal bases:

  • Consent
  • Legitimate interests
  • Performance of a contract
  • Legal obligations
  • Vital interests

For detailed information about third parties we share your data with, please refer to our full Privacy Policy available on our Website.

  1. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you register or log in using a social media account, we will access certain profile information. We recommend reviewing the privacy policies of your social media provider to understand how they handle your information.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your information only as long as necessary to fulfill the purposes outlined in this notice unless otherwise required by law.

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at Support@morwater.com or write to us at:

Morwater
C-4/54c Dayalpur Karawal Nagar
Delhi, New Delhi 110094
India

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